The warranty is limited to use in a residential environment. The fixture is not warrantied for use in a commercial or retail application. The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of (10) years from the date of original purchase by the consumer. You can also watch our Good Earth Lighting YouTube tutorials. Try connecting near the router, with the strip unrolled and elevated for first pairing. You can also use the auto scan feature to see if the fixture pops up and pair that way. You can also try restarting/resetting your mode or router and uninstalling and reinstalling the app. The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to. If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider. Are you unable to connect to the app?Īre you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. These lights are controlled via the Good Earth Lighting app. Please disconnect and reconnect all components and try again. Pressing any of the other color buttons will switch the tape light to the color of the button pressed. To dim, or brighten your color LED’s, press, and hold down the dimming or brighten buttons until reaching the desired light output. Use the “ON” or “OFF” buttons in this section to turn on the color LED’s. The buttons at the bottom of the remote control, apply festive, and changing light by cycling through color with varying degrees of fades and jumping light changes. Press the 25%, 50%, 75%, or 100% buttons to immediately adjust the white LED’s to these varying levels of brightness. To dim, or brighten your white LED’s, hold down the dimming, or brighten buttons until reaching the desired light output. The buttons located on the white background control the brightness and intensity of white LED light output. WHITE LED’S Press the “ON” or “OFF” button to turn the white LED’s on, or off. The buttons located on the black background at the top of the remote control, adjust the intensity and multi-color variations of the color LED’s output.
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